Victoria BC Ogden Point Cafe: WiFi Access Popularity or Bottleneck


Updated:  July 30, 2010
Well we went down at about 8pm for a wee treat with coffee and only two ships (Golden Princess and HAL’s Rotterdam ) were docked. Lots of activity with cruise passengers waiting for taxis and getting on tour buses. Temperatures were cool (19c – 21c) but nice though even the crew using the Ogden Point WiFi access were wearing light sweaters and jackets. Some of the crew were sitting as four around a table with their laptops but you still have ones seating by themselves and the vast majority in the Cafe  have not bought anything. Also had some folks outside near the viewpoint using their laptops.  Course folks were watching their speeds drop as more signed on and the password is now being changed on a regular basis.
Lots of cruise passengers  out and about in the area, even one who picked up a small piece of driftwood to carve. Wondering if security on the ship would stop him, might be bugs in the wood you know.

At July, 24, 2010:
As mentioned in my prior post about a great place to go for a java / tea, meals near the ships , only five minutes walk, is the local Ogden Point Cafe.
As a courtesy they provide free WiFi access to customers  if you request the password at the cashier when purchasing your drinks or food. This password is normally changed on a weekly basis.
A lot of ship`s crew come in to use this access,  which is nice to see for all of us  and to encourage but what has become evident to my view is the Cafe being taken advantage of when no food or drink is purchased by folks sitting at tables by themselves.
Tonight (July 24, 2010)  we had three ships docked (HA, Princess, NCL), arrived about 7pm  and when I dropped by at 9pm aside from a long lineup to get food , java,  almost every table was occupied by visiting crew with their laptop open and no food or drink bought . The problem I see is that as crew from different ships do not know each other then they do not sit with each other leaving a table with 2 – 3 empty chairs. The other problem is the Cafe needs to make money as it is a Cafe, not an Internet Cafe. 
It would sound like the Ogden Point Port Authority need to consider to  provide free WiFi access for crew and an area off the ship. If the crew visits the Cafe then they should be good customers and  purchase an item and share tables otherwise all visitors off the ships and locals will not be able to enjoy the Ogden Point Cafe if it looks occupied when in fact it was not.
In fact given most crew now communicate via WiFi on their precious free time it would be a good perk for the ships to provide this service to their crew on the ship perhaps by accessing local Internet Service Providers  Thoughts!!

This is my humble observation of what happens in busy times with good weather, not all the time but perhaps some type of WiFi access protocol rules are needed when using a free service in a Cafe.
It is a fine balance of making visitors including crew welcomed to our area of the cruise world so we might enjoy and learn of our different cultural mixes.
My observation.
Cheers

One thought on “Victoria BC Ogden Point Cafe: WiFi Access Popularity or Bottleneck

  1. Tough call for the Cafe to enforce a WiFi policy – part of the cost of doing business? If the crews are displacing paying customers then I'm sure the Cafe will have to respond with some enforcement – (i.e. a 30 minute token per latte). Perhaps would make sense to set up a bar (with adjacent 120V / 240V power jacks?) that takes up less room, for off shore transients? I'm sure this isn't an isolated issue – what are the Seattle / Vancouver / Ketchikan port cafes doing?

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